Critical Information Summaries

Please find below an archive of all our Critical Information Summaries for our services. Please review these before making a decision on your internet service to make sure the product suits your needs and financial capabilities

Current service offerings
Residential
Effective From Effective To Critical Information Summary
NBN
20 April 2018 Current Download
11th December 2017 20 April 2018 Download
5th May 2016 11th December 2017 Download
Wireless
20 April 2018 Current Download
11th December 2017 20 April 2018 Download
Apartments
11th December 2017 Current Download
30th August 2016 11th December 2017 Download
Apartment Premium
30th August 2016 Current Download
Phone (Uni-V)
15th June 2016 Current Download
Business
Effective From Effective To Critical Information Summary
Wireless (12/5Mbps, 20/5Mbps)
11th December 2017 Current Download
Wireless (30/10Mbps)
11th December 2017 Current Download
Symmetrical Wireless (10Mbps)
11th December 2017 Current Download
Symmetrical Wireless (20Mbps, 50Mbps, 100Mbps)
11th December 2017 Current Download
Grandfathered service offerings
Residential
Effective From Effective To Critical Information Summary
NBN Unlimited
5th May 2016 Current Download
Wireless
21st April 2016 11th December 2017 Download
Business
Effective From Effective To Critical Information Summary
Wireless (12/5Mbps, 20/5Mbps)
21st December 2015 11th December 2017 Download