Critical Information Summaries

Please find below an archive of all our Critical Information Summaries for our services. Please review these before making a decision on your internet service to make sure the product suits your needs and financial capabilities

Current service offerings
Residential
Effective From Effective To Critical Information Summary
NBN
19 July 2018 Current Download
11 May 2018 19 July 2018 Download
20 April 2018 11 May 2018 Download
11th December 2017 20 April 2018 Download
5th May 2016 11th December 2017 Download
Wireless
11 May 2018 Current Download
20 April 2018 11 May 2018 Download
11th December 2017 20 April 2018 Download
Apartments
4th September 2018 Current Download
11th December 2017 4th September 2018 Download
30th August 2016 11th December 2017 Download
Apartment Premium
11 May 2018 Current Download
30th August 2016 11 May 2018 Download
Phone (Uni-V)
15th June 2016 Current Download
Business
Effective From Effective To Critical Information Summary
Wireless (12/5Mbps, 20/5Mbps)
11th December 2017 Current Download
Wireless (30/10Mbps)
11th December 2017 Current Download
Symmetrical Wireless (10Mbps)
11th December 2017 Current Download
Symmetrical Wireless (20Mbps, 50Mbps, 100Mbps)
16th January 2018 Current Download
11th December 2017 16th January 2018 Download
Grandfathered service offerings
Residential
Effective From Effective To Critical Information Summary
NBN Unlimited
5th May 2016 Current Download
Wireless
21st April 2016 11th December 2017 Download
Business
Effective From Effective To Critical Information Summary
Wireless (12/5Mbps, 20/5Mbps)
21st December 2015 11th December 2017 Download