Technical help desk operational
between the hours of
9.00am and 7.00pm Mon to
Fri
12.00pm and 2.00pm Saturday
Closed
Sunday
if the phone is unattended a
message bank records the
customer call and one of our
customer service employees check
messages and attend to any
network issues or call back
within the set hours or the next
day.
Technical support only will be
available over the Christmas
period please call the above
number for assistance. Any
account enquiries will be
attended to during official work
days.
Please note that all efforts
will be made to fix any network
problems over the public holiday
period in a prompt time frame
and we ask all customers to be
patient if there are network
outages. Call outs to customer
premises will only happen on the
official work days.
